Technical Writer

Job Title: Technical Writer
Overview The Technical Writer is responsible for developing, editing, and maintaining accurate and user-friendly product documentation that supports AAON’s HVAC systems and components. This role ensures that technical content is clear, consistent, and aligned with company standards.
Responsibilities Prepare and maintain technical documentation, including user manuals, installation instructions, and product guides.
Organize and improve the structure and accessibility of technical content and supporting assets.
Collaborate with engineering, production, and marketing teams to gather accurate and timely information.
Develop communication materials for digital platforms, including website and social media.
Create product labels and technical sheets as requested by Engineering or Production.
Edit and maintain pricing sheets and controls-related documentation.
Follow established procedures to proofread and revise existing documentation.
Manage production timelines to align with product updates and new releases.
Support cross-departmental initiatives by providing clear and consistent written content.
Perform other duties as assigned.
Education and Experience Requirements Requires a High School Diploma or equivalent and experience in technical writing, particularly in the development of user manuals, installation instructions, and technical guides, or any combination of education and experience that would provide an equivalent background.
Knowledge, Skills, and Abilities Excellent written and verbal communication skills.
Strong attention to detail and commitment to documentation accuracy.
Ability to collaborate effectively with cross-functional teams.
Familiarity with documentation tools and content management systems.
Proficiency in Microsoft Office, Adobe Creative Cloud, Workiva, and database management software.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Understanding of technical concepts and ability to translate them into user-friendly content.
Competencies Detail oriented
Highly motivated
Flexibility
Personal effectiveness and credibility
Collaboration skills
Time management
Ability to handle multiple projects at one time with strong attention to detail.
Essential Functions Communicates effectively in written and spoken form.
Possesses excellent interpersonal relationship skills.
Exhibits good decision making and analytical problem solving abilities.Demonstrates strong multi-tasking capabilities and organizational skills.
Works effectively in a team environment.
Works effectively in a fast-paced high-pressure environment.
Physical Functions Lift up to 50 lbs.
Sit or stand for up to 95 percent of work hours.
Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.
Benefits and Compensation Summary Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan
Bonus Premium
401(k) plan
Pay Range $25.29 - $37.94
About AAON and BASX At AAON and BASX, we’re driven by a shared commitment to innovation, performance, and sustainability. Since 1988, AAON has been at the forefront of the HVAC industry, delivering cutting‑edge solutions for commercial and industrial indoor environments. Since joining forces with AAON in 2021, BASX has built on that foundation with highly engineered, custom solutions for critical environments—including cleanrooms, data centers, and laboratories—where precision and reliability matter most. Together, we design and manufacture highly configurable systems tailored to each application, ensuring our customers achieve exceptional efficiency, performance, and long‑term value. Join us in shaping smarter, more sustainable environments for the future.

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