Professional Program Manager (Executive Coaching & Executive Leadership Developm

Overview
Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsible for managing components of cross‑functional programs that support business performance, operational efficiency, and executive talent development initiatives.

Applies foundational knowledge of program management methodologies to assist in planning, tracking, and reporting activities for leadership development and executive coaching programs. Collaborates with program leads and senior stakeholders to ensure alignment with program goals, timelines, and high quality, well coordinated, cohesive experience for participating leaders.

Responsibilities

Support the strategic, cohesive delivery of executive talent coaching programs, including intake coordination, engagement tracking, and overall experience management for executive and senior leaders

Manage strategic and operational aspects of executive leadership development initiatives, supporting planning, coordination, and execution across offerings aligned to executive leadership capability priorities

Partner with internal stakeholders and external coaching providers to coordinate schedules, milestones, deliverables, and program communications

Prepare executive‑ready updates, insights, and materials, applying sound judgment to navigate ambiguity, evolving requests, and competing priorities in a senior leader environment

Plan and execute cross‑functional programs that contribute to business transformation and operational improvements

Develop program schedules, track milestones, and coordinate resources to meet defined objectives

Collaborate with stakeholders to gather requirements and ensure alignment with program goals

Apply established governance practices, tools, and reporting templates to monitor program progress

Identify and elevate risks, issues, and dependencies to senior program leaders

Coordinate with internal teams and external partners to support integrated program delivery

Prepare program documentation, dashboards, and status updates for stakeholder communication

Contribute to business case inputs, data analysis, and scenario planning activities

Ensure adherence to compliance requirements, internal controls, and governance standards

Participate in continuous improvement and change readiness initiatives within program teams

Provide guidance to junior team members and contribute to knowledge sharing

Support the adoption of program management tools and best practices

Collaborate with enabling functions to ensure program coordination and business readiness

Participate in cross‑functional meetings and contribute to program planning discussions

May perform other duties as assigned

Qualifications

2+ years of relevant program management experience, supporting cross‑functional programs

Proficient in coordinating program activities across multiple workstreams, ensuring alignment with timelines, deliverables, and stakeholder expectations

Knowledge and understanding of program lifecycle phases, governance structures, and the role of program management in strategic execution

Experience with supporting program leads in milestone tracking, risk identification, and preparation of executive‑level reports

Advanced knowledge of program documentation, issue tracking, and change control processes

Experience with tools such as Power BI, Smartsheet, or Microsoft Project to support program visibility, reporting, and decision‑making

Working knowledge of stakeholder engagement practices and cross‑functional communication strategies

Basic skill in analyzing program data and synthesizing insights to support leadership decisions

Bachelor's degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience

Desired Qualifications

Master's degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience

Professional Certifications (e.g., PMP, PgMP, or Lean/Agile certification)

Experience working in a cross‑functional business environment

Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.

Demonstrated ability to communicate clearly and effectively with leaders at multiple levels of the organization, including executives

Experience supporting executive coaching, leadership development, or talent management programs

Experience coordinating work with external vendors or professional service partners

Ability to exercise sound judgment and discretion when supporting senior leader requests

Project management experience supporting complex, cross functional initiatives, including planning, milestone tracking, risk management, and stakeholder communication

Hogan certification, Leadership Circle Profile certification, ICF‑accredited coaching fundamentals, Prosci Change Management certification

Additional Information
Hours:

Monday - Friday, 8:00AM - 5:00PM

Location:

820 Follin Lane, Vienna, VA 22180

141 Security Dr. Winchester, VA 22602

5510 Heritage Oaks Drive, Pensacola, FL 32526

Equal Employment Opportunity:

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations:

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

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