Mediaocean is hiring: Technical Writer in New York

Mediaocean provides end-to-end software and AI for advertising, making content more accessible around the world. Our vision is a perpetually thriving media industry where marketing drives sustainable growth for the global economy. With over $200 billion in annualized ad spend running through its platforms, the company supports 100,000 users across the globe. Mediaocean owns and operates Prisma , the industry’s trusted system of record for media management and finance; Innovid , the leading independent ad tech platform for creative, delivery, measurement, and optimization; and Protected by Mediaocean , an integrated solution for ad verification and brand safety. Visit www.mediaocean.com for more information.

The Technical Writer is a key member of the knowledge management team, producing high quality technical documentation that contributes to the overall success of our products. In this role, the Technical Writer works collaboratively with product managers, product marketing, and subject matter experts to obtain an in-depth understanding of our products and documentation requirements, analyze existing and potential content, create and maintain information architecture, and produce documentation that meets Mediaocean standards of excellence.

What You Will Do

Organize and maintain content on the Mediaocean support site

Create and revise documentation for new application versions

Work collaboratively with product managers, product marketing, training, and support specialists to identify documentation needs, conduct information analysis, develop documentation plans, and produce clear, effective content

Adhere to Mediaocean technical publications standards and style guidelines and ensure compliance with Mediaocean corporate quality and information security requirements

Develop knowledge of Mediaocean software and tools used for the job

Support other team members as peer editor and proofreader

Manage documentation projects and libraries, switching focus between projects as required to manage priorities

Work with product and engineering teams to develop and maintain API documentation

Who You Are

3+ years of professional technical writing experience

Ability to learn complex software systems quickly and write clear, concise documentation for both technical and non-technical audiences

Ability to think analytically and conceptually, perform audience and content analysis, and understand the basics of structuring information

Prior experience with API's

Why Mediaocean

Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, 12 weeks of paid parental leave (after 6 months of employment)

Total Rewards: Competitive salary, Full benefits package starting on your first day, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400

Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP), Professional training/Tuition reimbursement

Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes

Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment

For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week

Our budgeted compensation range for this opportunity is $75,000 - $83,000, commensurate with experience & skills. This position is #LI-Remote with a preference for candidates accessible to our NYC or Chicago office locations

Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.

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