Warranty & Reliability Specialist (Chassis)

The Stellantis Customer Experience Organization is currently seeking a Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn Hills, Michigan. The Warranty & Reliability Specialist is responsible for leading and facilitating quality teams in the identification of failures through analysis, ensuring timely implementation of corrective actions, and supporting warranty recovery activities.

Responsibilities

Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects

Manage all part return material activities for the Chassis and HVAC area to ensure returned material is utilized to assist with Corporate Quality initiatives

Review supplier testing procedures to ensure evaluation of material is accurate

Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place

Plan, prioritize, set goals and manage multiple projects in a technical and business environment

Strong communication skills to support meetings at all levels of the company, including senior leadership

Establish partnerships both internally and externally and to influence without direct authority

Commitment and dedication in delivering a premier product to the consumer

Represent the "Voice of the Customer" to the platform teams

Contribute or drive team success by clarifying expectations and minimizing political hurdles

Demonstrate unwavering commitment to delivering results and champion achievements

Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results

Strong interpersonal skills with ability to work in a team environment

Managed day-to-day activities of assigned UAW personnel

Must possess strong communication & presentation skills

Self‑motivated and willing to challenge teams on all aspects of quality

Basic Qualifications

Bachelor of Science in Engineering or a related technical degree (Business Technical or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology)

Minimum 5 years of experience in automotive (quality/service/engineering)

Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization

Self‑directed and team oriented with demonstrated planning/problem solving skills

Experience and working knowledge of computer systems and software required

Proficiency in the Microsoft Office suite

Experience within a union environment

Preferred Qualifications

High PowerPoint presentation skills

Experience within a union environment

Working knowledge of STLA data systems

Must have good technical and analytical problem‑solving skills

Knowledge of data analytics tools (Quantic/Palantir)

Green Belt/Black Belt certification

Benefits
Comprehensive Health & Well‑being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.

Family Building Benefit
We proudly support all paths to parenthood‑including fertility and infertility treatments, adoption services, and gestational surrogacy.

Generous Paid Time Off
We believe in work‑life balance. That’s why we offer: 17+ paid holidays, including shut‑down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

Employer match on contributions to your 401(k), Roth, and Catch‑Up plans

Employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from both employer‑provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. – supporting the needs of you and your family and ensuring peace of mind.

Company Vehicle Lease Program
Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.

Support for Your Growth and Giving Back

Tuition reimbursement

Student loan refinancing programs

18 paid volunteer hours each year to make a difference in your community

And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

EOE / Disability / Veteran

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