Skyline Products is hiring: Technical Writer in Colorado Springs

Job Title: Technical Writer – Electronic Signage

Location: Colorado Springs, CO

Job Type: Full Time

Department: Product Development / Engineering / Documentation

Salary Range: $60,000 to $80,000

Job Summary
We are looking for a skilled Technical Writer to join our team and create high-quality documentation for our line of electronic signage products . This role requires someone who can translate technical information about our digital signage hardware and software into clear, accessible documents for installers, end-users, and service technicians. You'll collaborate closely with engineers, product managers, and support staff to produce manuals, wiring diagrams, installation instructions, software guides, and maintenance documentation that help ensure a smooth user experience.

Key Responsibilities

Develop, write, and maintain technical documentation including:

Installation manuals (mounting, wiring, and configuration)

User guides for digital signage control software and interfaces

Maintenance and troubleshooting guides

Product specifications and safety instructions

Collaborate with hardware engineers, software developers, and support teams to gather technical details

Translate technical jargon into clear, understandable content for non-technical users

Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation

Maintain document version control and update documentation in line with product updates or new releases

Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.)

Assist in the creation of training materials and internal knowledge base articles

Qualifications

Bachelor's degree in Technical Communication, Engineering, English, or a related field

2+ years of experience in technical writing, preferably in a manufacturing or electronics environment

Experience documenting hardware and software products

Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker

Comfortable working with diagrams, schematics, and basic electrical terminology

Familiarity with embedded systems or digital display technology is a strong plus

Excellent attention to detail, organization, and time management

Preferred Skills

Experience working with electronic signage, AV systems, or similar technologies

Knowledge of digital signage CMS (Content Management Systems) or embedded device interfaces

Ability to read technical drawings and electrical schematics

Experience using CAD or graphic tools to annotate technical illustrations

Understanding of safety standards relevant to electrical products

What We Offer

Competitive salary with performance-based bonuses

Full benefits package (health, dental, vision, 401k)

Flexible work hours and potential for hybrid/remote work

A collaborative, hands-on work environment with room for innovation

Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.

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