Sales Manager, Inside Accounts

To build a high-performance sales culture, the full-time Sales Manager, Inside Accounts will manage and develop a team of 10 Inside Account Managers, focusing on customer renewals, expansion, and product adoption for over 1,200 existing customer accounts in a remote environment.
Key responsibilities

Hire, onboard, and ramp new Inside Account Managers through structured enablement programs
Coach team members on sales fundamentals and customer-centric behaviors to enhance account management skills
Drive net retention and expansion revenue targets while establishing best practices for sales processes and AI tool integration

Required qualifications

5+ years of sales experience with a background in managing or mentoring teams
Proven ability to develop early-career sellers through high-touch coaching and relationship management
Experience with expansion and renewal motions, including cross-sell and upsell strategies
Strong operational discipline in managing forecast accuracy and pipeline hygiene
Familiarity with sales tools such as Salesforce and Clari, along with the ability to leverage AI technologies for sales improvement