Technical Account Specialist

Experience Required
2 yrs.

Minimum Education Required
N/A

Compensation
$101,171.00 - $101,171.00 / Yearly

Hours Per Week
40

Number Of Positions
1

Shift
Unspecified

Job Description
Help build technology roadmaps to improve IT environment. Support service and solution sales using knowledge of managed services and IT cost models. Lead monthly client meetings to review service reports, IT projects, and escalations. Identify and mitigate service issues. Communicate IT issues, impacts, and remediation plans to stakeholders. Maintain vendor and partner relationships. Use Netsurit proprietary tools to deliver insights and support performance optimization. Implement IT policies and process improvements within client environments. Analyze client needs to customize IT solutions using existing tools and services.

2yr. Exp. Req. Knowledge of ConnectWise, Microsoft CSP, Brightgauge and N-able Remote Monitoring. Hybrid, on site twice a week.

Place of Work
Hybrid

Requisition ID
P-100-25346-477840

Job Type
Full Time

Application Email
joinus@netsurit.com