Patient Experience Strategy & Transformation Lead

OhioHealth is seeking a Customer Experience Specialist in Columbus, OH, responsible for enhancing patient and provider experiences through strategic consulting and training initiatives. This role focuses on cross-functional improvements and requires strong leadership, analytical, and public speaking skills.
The ideal candidate should have a Bachelor's in Healthcare, Nursing, or Business Administration, with preference for a Master's degree. A background in project management and continuous improvement methodologies like Lean and Six Sigma is essential.

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