Overnight Remote IT Helpdesk Agent

NTT America, Inc. is looking for a Helpdesk Agent to support our Montgomery, Alabama operations remotely during overnight shifts. The role involves diagnosing Level 1 PC and software issues, handling user requests, and maintaining accurate documentation.
Ideal candidates have at least a year in customer service, IT proficiency, and excellent customer service skills. The position requires a dedicated workspace and high-speed internet. NTT DATA supplies equipment for the role, underlining a commitment to quality service.

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