Head of Storytelling & Content

Role Overview
We are seeking an experienced and strategic Head of Storytelling and Content to ideate, develop, and execute integrated, multi-channel narrative strategies that elevate TCS’s brand, thought leadership, and market positioning across North America.

This role leads the creation of high-impact storytelling across online, social, video, and internal platforms, working closely with communications, marketing, and business stakeholders to translate complex ideas into compelling, results-driven narrative campaigns.

The ideal candidate brings 10-15+ years’ experience in content strategy, editorial leadership, and digital marketing within a global, matrixed organization.

Key Responsibilities

Lead the development and execution of integrated storytelling and content strategies aligned with organizational priorities and market trends

Develop and manage compelling narratives, themes, and messaging frameworks to support campaigns, reports, and strategic initiatives

Oversee the creation and delivery of multi-channel content, including digital, social, video, podcast, and research-driven assets

Partner with senior executives and business leaders to shape and amplify thought leadership platforms and external messaging

Translate complex business and technology concepts into clear, engaging, and audience‑centric content

Ensure consistency, quality, and alignment of messaging across all external and internal communications channels and content outputs

Develop and implement communications strategies for key events, including narrative development, content creation, and media amplification

Identify and leverage opportunities to elevate campaigns, partnerships, and announcements into broader thought leadership initiatives

Establish and monitor content performance metrics, utilizing insights and analytics to drive continuous improvement and optimization

Collaborate cross-functionally with internal stakeholders and external partners to deliver integrated communications programs and initiatives

Effectively manage a team of writers and content developers to consistently meet deadlines

Qualifications

10-15+ years of experience in corporate communications, content strategy, or journalism

Proven experience leading multi‑channel content programs, including digital, social, and thought leadership platforms

Demonstrated experience working with senior executives on messaging, storytelling, and thought leadership development

Experience developing and executing integrated communications strategies for campaigns and large‑scale events

Background in B2B marketing, technology, or professional services environments

Experience in research‑driven storytelling (e.g., reports, insights, or analyst‑style content)

Experience working with agencies, external partners, and cross‑functional global teams

Familiarity with emerging technology topics such as AI, digital transformation, and enterprise innovation

Experience supporting crisis communications or high‑visibility corporate initiatives

Strategic thinking and creative writing ability

Ability to manage multiple priorities

Desired Candidate Profile

Bachelor of Computer Science

Employee Benefits Summary

Discretionary Annual Incentive

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans

Family Support: Maternal & Parental Leaves

Insurance Options: Auto & Home Insurance, Identity Theft Protection

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement

Time Off: Vacation, Time Off, Sick Leave & Holidays

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing

Location
New York, NY

Salary Range
$166,600-$225,400 a year

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