AI Transformation Lead, Customer Experience

Applied Systems in Dallas seeks a Customer AI Transformation Lead to guide the adoption of AI solutions, enhancing operational excellence within the insurance industry. This hybrid position requires a blend of customer experience expertise and a solid understanding of AI capabilities.
As a key member of the Adoption Services Leadership team, you will design AI Agents, optimize performance metrics, and collaborate cross-functionally to align internal tools with our broader product roadmap. Expect a competitive salary range from $140k to $180k, along with comprehensive benefits.

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