Inside Sales Manager

Inside Sales Manager

The Inside Sales Manager is responsible for monthly, quarterly and yearly sales goals for both client and represented manufacturers. Key responsibilities include the leadership, management, planning and execution of the inside sales team ability to meet or exceed set goals.
Job Description

Leadership
Annually, participate in strategic planning processes that advance 3-year strategic goals
Quarterly, participate in progress update meetings with the strategy team
Monthly, participate in leadership team meetings, providing updates on the team's performance to company goals
Inside Sales Management
Develop, execute and review metrics assigned to inside sales members
Monthly coach each inside sales member
Ensure each inside sales member has a development plan and training to proficiently execute their job
Conduct new hire training
Hire/fire inside sales staff
Conduct performance and pay reviews
Hold department meetings
Inside Sales Planning & Execution
Work with product stakeholders to develop and execute manufacturer business plans
Meet or exceed established manufacturer goals
Manage inside sales department workload distribution
Ensure proper personnel and phone coverage for each manufacturer
Effectively organize and prepare for key manufacturer visits to the territory
Attend key customer functions and industry network activities as a representative of the organization
Effectively diffuse customer issues with solutions
Ensure Inside Sales captures necessary information in CRM
Commitment to Growth
Fully understand all manufacturer policies, programs and procedures
Fully understand vertical markets and/or product applications
Comprehend customers' business and align inside sales selling techniques to assist with their goals
Demonstrate commitment to consistent ongoing education in the areas of selling, customer service, organization and communication skills
Demonstrates full understanding of all product lines represented
KNOWLEDGE / SKILLS
Communication is KEY!
Demonstrate professional image and demeanor
Strong problem-solving and conflict-resolution skills
Highly detail-oriented with strong time management skills
Ability to lead and get results through others
Ability to build and coach a high-performance inside sales team
Ability to manage and prioritize multiple projects
Qualifications

Bachelor's Degree (BA or BS) in business administration or related field
5 years' experience in a Sales Management role
Experience working within multiple CRM platforms
Proficient in Word, Excel, PowerPoint
Additional Information

Competitive compensation, benefits package, retirement offerings, and additional employee programs.