Content & Knowledge Enablement Specialist – Consulting -Practice Development Tea

About CLASS Consulting Group
The Class Consulting Group is a boutique management consulting firm that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients - the Non-Profit Organizations - to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing, Strategy, Human Resources/ Organization, Finance and IT.

Role Overview
CLASS is seeking Content & Knowledge Enablement Specialist – Consulting to join our Practice Development Team. This role focuses on transforming consulting work into compelling stories, high-quality content, and reusable knowledge assets that support delivery excellence and amplify nonprofit impact. This role blends creative storytelling, video editing, content development, and consulting enablement.

Position Type: Volunteering (All volunteering positions at The Class Consulting Group are unpaid). This is a Remote position.

Responsibilities

Create compelling case studies and impact stories from consulting engagements for the website and marketing channels

Edit short-form and long-form videos, including project highlights, client stories, and explainers

Translate consulting outputs into visually engaging formats for digital platforms

Develop reusable consulting templates, frameworks, and toolkits for project teams

Build and maintain best-practice documentation and knowledge repositories

Support proposal storytelling, narrative development, and presentation design

Collaborate closely with consulting teams to capture insights, learnings, and outcomes

Requirements

Experience in content creation, storytelling, video editing, consulting support, or knowledge management

Strong writing, structuring, and visual communication skills

Ability to simplify complex consulting concepts into clear, engaging narratives

Proficiency with tools such as Canva, CapCut, or similar creative platforms

High attention to quality, consistency, and brand standards

Ability to work collaboratively across multiple projects

Education Qualification & Experience

Bachelor’s degree in Communications, Marketing, Design, Business, Social Sciences, or a related field

Master’s degree preferred but not required

2–5 years of relevant experience in content development, consulting enablement, marketing, media, or knowledge management

Experience developing templates, playbooks, or internal documentation is a strong plus

Skills/Abilities

Strong storytelling and editorial judgment

Visual design sensibility and creative problem-solving skills

Ability to manage multiple deliverables and timelines

Collaborative mindset and openness to feedback

Positive attitude and commitment to delivering high-quality work

Commitment

Minimum 1+ year of commitment for the unpaid / pro-bono position.

Participation in weekly team meetings

Time: Minimum 5 hours per week (excluding meeting time).

Continuous learning

Benefits

Leadership development opportunities.

Networking opportunities.

Group based learning.

Satisfactory volunteering experience.

The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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