Branch Team Lead: Lead Ops & Customer Experience Onsite

W. W. Grainger in Indianapolis, IN is seeking a Branch Team Lead to oversee daily operations and ensure high-quality customer service. Your role will include managing a team, improving customer satisfaction metrics, and providing training. Ideal candidates have at least 3 years of customer service experience, 2 years in management, and are proficient in SAP.
With a focus on continuous improvement, you will help promote an empowering team environment committed to operational excellence.

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