Experience Strategy Lead: End-to-End Customer Journeys

MetLife is looking for a Senior Design Strategist to define and execute customer journeys that enhance stakeholder experiences. This role involves using human-centered design to uncover insights, aligning cross-functional teams, and driving experience strategy implementation.
Ideal candidates will have 4-6 years of relevant experience and a portfolio showcasing their work in design strategy. Strong leadership and workshop facilitation skills are essential, along with proficiency in collaborative tools like Figma and Adobe Creative Suite.

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