Lead Experience Strategist: End-to-End Journeys

MetLife seeks a Senior Design Strategist to enhance customer experiences across their U.S. Business. This role involves defining and executing end-to-end customer journeys and requires strong leadership and design strategy skills.
The ideal candidate will work with cross-functional teams, develop design deliverables, and lead workshops to drive alignment and foster innovative solutions. With a portfolio showcasing experience in human-centered design, you will play a crucial role in transforming business outcomes.
This hybrid position requires a minimum of 3 days per week in office.

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