Experience Design Lead: End-to-End CX Journeys

RSM US LLP is looking for an Experience Design Manager based in Coral Gables, Florida. This role focuses on designing and continuously improving client experiences aligned with enterprise strategy. Responsibilities include designing client journeys, translating insights into service models, and embedding experience design into processes.
The ideal candidate will have 5-8+ years of relevant experience, a Bachelor's degree, and strong skills in service design and stakeholder engagement. The compensation range is $88,400 - $150,700, and the position offers various benefits.

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