Experience Design Manager: Shape End-to-End CX Journeys

RSM US LLP in Chicago is seeking an Experience Design Manager to design and improve client experiences aligned with enterprise strategies. You will partner cross-functionally to ensure intentional and measurable experiences that enhance client satisfaction and loyalty.
The ideal candidate has 5-8 years in Customer Experience, strong skills in service design, and a Bachelor's degree, with a focus on data-driven solutions. RSM offers a competitive benefits package and a supportive work environment.

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