Experience Design Lead: End-to-End CX Journeys

RSM US LLP in McLean, Virginia is seeking an Experience Design Manager to enhance client experiences aligned with enterprise CX strategy.
This role involves designing client journeys and service delivery models, with a focus on translating insights into scalable solutions. Minimum qualifications include a Bachelor's degree and 5-8+ years in customer experience or related fields.
The salary range is $88,400 - $150,700, with bonus eligibility based on performance.

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