Regional Sales Coordinator

Position Summary
The role of the Regional Sales Coordinator (RSC) is to work closely with the Enterprise Sales Team to ensure that clients experience a first‑class relationship with Dow Jones and also support the smooth operational processes for B2B sales of The Wall Street Journal, Barron’s, MarketWatch, Investor’s Business Daily, Financial News, and Private Equity News. Where appropriate, the RSC’s customer interaction will be via telephone and email.

Key Responsibilities
ANALYSIS AND REPORTING

Compile regular or ad‑hoc reports for client partners and internal teams

Prepare user or usage reporting in partnership with internal teams

Partner with the local account teams to resolve billing issues

ACCOUNT SET‑UP

Within the CRM, prepare & submit all Sales Order Forms meeting specific billing requirements for new accounts, retention accounts, additional services, closed accounts, address and contact changes

Collect confirmation documents to verify customer orders, cancellations or changes

Scan Order Forms, contracts and all related information, plus update information in global CRM system

CLIENT LIAISON

Work with sales to initiate product trials

Source PDF sales agreements and digital invoices for clients, internal stakeholder reviews or external PwC financial audits

Act as liaison for new and existing customers through follow‑up to ensure correct service levels and rates are applied

Copy and distribute fully executed terms of agreement to customer

Communicate with clients to resolve user count and service discrepancies

STRATEGIC PROJECTS

Special projects as requested by sales management and sales teams

YOU HAVE:

Minimum of 3 years of proven success in customer engagement or B2B sales

Exceptional written and verbal communication skills, both internally and client facing

Proven ability to multi‑task and adhere to tight deadlines in a fast‑paced, collaborative environment

Excellent organizational skills with a keen attention to detail

Experience using CRM tools, specifically Salesforce

Proficiency in Microsoft Office & Google suites

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Base Pay Range: 55,000 - 70,000

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