Regional Sales Coordinator

Position Summary
The Regional Sales Coordinator works closely with the Enterprise Sales Team to ensure clients experience a first-class relationship with Dow Jones and support smooth operational processes for B2B sales of The Wall Street Journal, Barron's, MarketWatch, Investor's Business Daily, Financial News, and Private Equity News. Interaction with clients is via telephone and email as needed.

Key Responsibilities
Analysis and Reporting
Compile regular or ad-hoc reports for client partners and internal teams
Prepare usage reporting in partnership with internal teams
Partner with local account teams to resolve billing issues

Account Set‑Up
Within the CRM, prepare and submit all Sales Order Forms meeting specific billing requirements for new accounts, retention accounts, additional services, closed accounts, address and contact changes
Collect confirmation documents to verify customer orders, cancellations or changes
Scan Order Forms, contracts and all related information, plus update information in global CRM system

Client Liaison
Work with sales to initiate product trials
Source PDF sales agreements and digital invoices for clients, internal stakeholder reviews or external PwC financial audits
Act as liaison for new and existing customers through follow-up to ensure correct service levels and rates are applied
Copy and distribute fully executed terms of agreement to customer
Communicate with clients to resolve user count and service discrepancies

Strategic Projects
Special projects as requested by sales management and sales teams

Qualifications
Minimum of 3 years of proven success in customer engagement or B2B sales
Exceptional written and verbal communication skills, both internally and client facing
Proven ability to multi-task and adhere to tight deadlines in a fast-paced, collaborative environment
Excellent organizational skills with a keen attention to detail
Experience using CRM tools, specifically Salesforce
Proficiency in Microsoft Office & Google suites

Location
Princeton, NJ (Full time)

Pay
Base Pay Range: $55,000 – $70,000.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets.

Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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