An Account Manager works with Account Directors, their customers, and other Grapevine Designs support staff to assist in developing new business and providing top-notch service for our amazing clients. This salaried position comes with potential for monthly and annual bonuses, benefits, a 401k, and more! *Please note: This is a sales support/account management position; it does not require graphic design capabilities or duties.
Responsibilities and Duties:
- Working with clients on all branded merchandise needs: including apparel, print, direct mail pieces, event giveaways, sales incentives
- Building relationships with vendor partners
- Sourcing unique ideas and products and identifying solutions to increase clients’ brand awareness, employee morale, engagement rate or sales
- Serving as a liaison between clients, vendors, internal Grapevine staff, and ecommerce platforms
- Ensuring projects are completed accurately, on time and on budget
- Merchandising pop-up events & company stores
- Managing ecommerce sites
- Overseeing complex, creative projects including fulfillment and drop-ships
- Creating ways to stay engaged with clients throughout the year
What are we looking for?
- Bachelor’s degree in Marketing, Advertising, Media Studies or Communications is preferred.
- Must have previous account management experience in a fast-paced environment
- Must have incredible organizational skills and immense attention to detail.
- Must have experience with Microsoft Office products – specifically Excel.
- Must have experience in Google Suite – Gmail, Google Docs, etc.
- Must be proactive and a self-starter.
- Must be friendly, diligent, and willing to learn with a positive attitude.
- Ability to pivot quickly and efficiently all day long.
- Ability to multitask and prioritize competing demands.
- Strong written communication and excellent customer service skills.
- Must be a team player in a fast-paced environment.
Employer’s note: This job description reflects management’s assignment of essential functions; it does not limit or restrict management’s right to assign or reassign duties and responsibilities to this job at any time. We are proud to be an equal opportunity employer.