Account Manager

An Account Manager works with Account Directors, their customers, and other Grapevine Designs support staff to assist in developing new business and providing top-notch service for our amazing clients. This salaried position comes with potential for monthly and annual bonuses, benefits, a 401k, and more. Please note: This is a sales support/account management position; it does not require graphic design capabilities or duties.
Responsibilities and Duties Working with clients on all branded merchandise needs: including apparel, print, direct mail pieces, event giveaways, sales incentives
Building relationships with vendor partners
Sourcing unique ideas and products and identifying solutions to increase clients’ brand awareness, employee morale, engagement rate or sales
Serving as a liaison between clients, vendors, internal Grapevine staff, and ecommerce platforms
Ensuring projects are completed accurately, on time and on budget
Merchandising pop-up events & company stores
Managing ecommerce sites
Overseeing complex, creative projects including fulfillment and drop-ships
Creating ways to stay engaged with clients throughout the year
What are we looking for? Bachelor’s degree in Marketing, Advertising, Media Studies or Communications is preferred.
Must have previous account management experience in a fast-paced environment
Must have incredible organizational skills and immense attention to detail.
Must have experience with Microsoft Office products – specifically Excel.
Must have experience in Google Suite – Gmail, Google Docs, etc.
Must be proactive and a self-starter.
Must be friendly, diligent, and willing to learn with a positive attitude.
Ability to pivot quickly and efficiently all day long.
Ability to multitask and prioritize competing demands.
Strong written communication and excellent customer service skills.
Must be a team player in a fast-paced environment.
Employer’s note This job description reflects management’s assignment of essential functions; it does not limit or restrict management’s right to assign or reassign duties and responsibilities to this job at any time. We are proud to be an equal opportunity employer.

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