Achievements
- Officially TikTok's Most Innovative North American Partner (The Innovation Award, TikTok World 2026)
- TikTok-awarded MomentIQ the #1 US TikTok Shop Partner for Seller Short Video Campaigns (2025)
- Over 1,500 hours of LIVE Selling Events hosted monthly for category-leading brands
Who We Are
From a founding team that has built a portfolio of companies collectively valued at over $300 Million—including other leading TikTok‑specialized agencies—MomentIQ harnesses the power of TikTok Shop to build the next generation of powerhouse D2C brands.
With a team that spans both the ecosystem's leading campaign strategists and the world's leading machine learning engineers, we are on a mission to power the western world's adoption of social commerce.
Own a Piece of What You're Building
We believe that when a company really succeeds, it should be life‑changing for all the people that helped get it there. For that reason, all full‑time MomentIQ team members vest an ownership stake in the business over the course of their employment. When MomentIQ wins, we all win.
The Role
MomentIQ is looking for a Director of Client Services to lead our post‑sale client experience.
This is a senior leadership seat. You'll own the health, retention, and growth of every active brand relationship, lead a team of Account Managers and Campaign Coordinators, and set the standard for how MomentIQ shows up for clients from onboarding through renewal.
Reporting to our CEO, you will own the campaign strategy, retention cadence, performance review cycle, and cross‑functional alignment between Sales, Brand LIVE, Affiliate, and Paid that makes execution land.
If you are truly at the top of the game and looking to achieve your full potential and push this chapter as far as it can possibly be pushed, then this is the home for you.
Requirements
- Background: TikTok Shop Partner Agency or Top 100 Brand Head of TTS
- Playing in the Big Leagues – Deploying 7–8 figure TikTok Shop budgets
- Love what you do – have real passion for building and executing campaigns (and companies)
- Ecstatic about the idea of changing your life with 3–5 years of grinding and building – Long hours in exchange for owning a life‑changing piece of what we’re all building (equity)
- Humble and high‑output – you’ll work with elite builders across industries; bring deep expertise, check ego, keep learning
- Someone we want to work with – we’re past the years of working with people we’re not excited to see every day
If this sounds like what you’re looking for in this stage of life, we encourage you to apply.
Compensation
This is a full‑time salaried role with a competitive base, performance bonus tied to portfolio retention and growth, and equity compensation. This job is hybrid, with our studios located in Santa Monica, CA.
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