Director OF Client Services

While most enrollment positions prioritize volume, this role is designed to uphold standards.
Alpha is developing one of the world's most ambitious educational models. Our campuses integrate rigorous academics with technology-enabled learning and maintain elevated expectations for both students and staff. Students routinely outpace national learning benchmarks—outcomes we can verify through data. Afternoons are dedicated to depth, autonomy, and the cultivation of real-world competencies. The model delivers results. But success depends entirely on selecting the right families. That's your responsibility.
You will oversee the complete admissions process for a campus, beginning with applications and concluding with enrollment. This is not a role that hands off responsibility. You will define how families experience our organization, how thoroughly they comprehend the model, and whether enrollment choices are made for sound reasons. You will evaluate alignment, facilitate meaningful dialogue, and advise against enrollment when appropriate. The objective is not to maximize numbers. The objective is to ensure fit.
We welcome candidates from premium service backgrounds outside conventional education: selective private schools, competitive programs, high-end hospitality, executive assistance, exclusive membership organizations, or owner-operators who have directly managed valuable client relationships from start to finish. What counts is your capacity to execute a high-touch, multi-phase process with discernment, precision, and accountability. If your career has centered on delivering exceptional service where trust, confidentiality, and experience quality are brand-defining, this role will resonate.

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