Multi-Site Leasing Agent

Multi-Site Leasing Consultant

Schedule: Full-Time Monday - Friday (8AM - 5PM)
Participation in an after-hours emergency on-call rotation is required

Position Summary

The Leasing Consultant is responsible for supporting the day-to-day operations of a multifamily apartment community with a primary focus on leasing, resident relations, and administrative support. This role serves as a key point of contact for prospective and current residents and plays an important role in driving occupancy and delivering excellent customer service.

Core Responsibilities
Assist the Community Manager with daily operations of the apartment community
Answer incoming phone calls and respond to prospect and resident inquiries
Perform general administrative duties and recordkeeping
Support marketing efforts and leasing initiatives
Maintain knowledge of apartment availability, unit condition, and rental pricing
Conduct leasing activities, including:
Greeting and assisting prospective residents
Showing apartment homes and community amenities
Assisting with applications and answering leasing-related questions
Reviewing applications for completeness and submitting for screening
Preparing leases and ensuring proper execution
Accepting and recording resident payments
Perform move-in and move-out inspections and complete condition reports with residents
Maintain cleanliness of the leasing office and common areas
Communicate professionally and courteously with residents, prospects, vendors, and team members
Maintain a clean, neat, and professional appearance at all times
Ensure compliance with company policies, procedures, and fair housing regulations
Perform additional duties as assigned by the Community Manager or Property Manager
All responsibilities are performed under the direction and approval of the assigned Portfolio Manager, and duties may be adjusted based on operational needs.

Minimum Qualifications & Requirements

Experience in leasing, customer service, sales, hospitality, or resident-facing roles preferred
Strong communication, organizational, and customer service skills
Ability to multitask and work in a fast-paced environment
Basic computer skills and ability to learn property management software
Reliable transportation, valid Washington State driver's license, and active auto insurance
Ability to work flexible hours, including occasional weekends
Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.

Physical Requirements

Ability to sit, stand, walk, and tour the community for extended periods
Frequent computer, phone, and in-person interaction
Ability to conduct indoor and outdoor apartment tours