Inside Sales Coordinator

Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power systems products in the Northeast. Headquartered in Milford MA, the Milton CAT team has over1,000 dedicated and experienced employees working from 12 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing power for the marine, heavy truck and power generation industries.

Job Description
Location: Syracuse, NY

Department: Machine Sales

Employment Type: Full Time Non-Union

Work Hours: 1st Shift

Requisition Number: 16-0107

Milton CAT is seeking an Inside Sales Coordinator. Responsibilities include processing sales and rental orders, coordinating and scheduling transportation of sold and rented equipment, assisting sales representatives with information on machines and attachments, and supporting the sales manager in the overall machine sales effort.

Essential Duties

Process machine sales and rental orders

Coordinate machine preparation with the service department

Coordinate machine transportation

Assist machine sales representatives in their sales efforts

Manage attachment inventory

Maintain store machine inventory

Assist in trade show preparation

Assist in all aspects of the sales and rental process

Back up other Inside Sales Coordinators in the territory

Occasional travel typically within Milton CAT territory (typically within driving distances)

Perform related duties as assigned

Qualifications
Minimum Educational Requirements: Associates Degree in Business Administration, communications or related field required. Equivalent education and relevant work experience may be considered in lieu of an associate’s degree.

High school diploma or (GED) equivalent

Ability to change priorities and remain productive in a fast-paced work environment

Perform duties with a sense of urgency, exceeding customer expectations

Ability to work with various departments and foster teamwork

Excellent organizational skills

Excellent knowledge of computer software and applications, including Microsoft Office and CRM software

Flexible to work after hours when needed to meet customer needs

Excellent written and verbal communication skills

Working knowledge of CAT product line and attachments

Preferred Skills and Competencies

Heavy equipment service/maintenance knowledge

Knowledge of construction machinery and its applications by our customers

CAT Dealer software (DBS)

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.

All your information will be kept confidential according to EEO guidelines.

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