Community Relations Specialist

Description

KEY ROLES (Essential Job Responsibilities):

Community Engagement & Outreach

Build and maintain positive relationships with community organizations, schools, civic groups, local leaders, and elected officials
Represent the organization at community events, meetings, and outreach opportunities
Support engagement with community partners to increase awareness and participation in programs and initiatives
Coordinate with internal teams to ensure strong community presence across priority neighborhoods and audiences

Marketing & Brand Alignment

Collaborate with the Marketing & Communications team to ensure consistent messaging across all community-facing efforts
Support integrated campaigns by connecting community engagement activities to broader marketing strategies
Serve as a brand ambassador, ensuring all external interactions reflect the organization's voice and values
Content & Storytelling

Identify and elevate stories from the community that highlight impact, success, and mission alignment
Collaborate on content creation for social media, newsletters, website, and reports
Capture testimonials, photos, and community insights to support storytelling efforts
Event Support & Activation

Support planning and execution of community events, outreach initiatives, and organizational activations
Coordinate logistics and on-site engagement to maximize visibility and participation
Promotes events through community channels and networks
Track event participation, engagement metrics, and community feedback to support reporting and future planning
Oversee tracking and reporting of engagement metrics, outreach efforts, and event outcomes to inform strategic planning and community engagement effectiveness.
Ability to translate community data into actionable strategic recommendations.

Internal Collaboration

Work cross-functionally with programs, development, and leadership teams to align outreach and engagement efforts
Provide insights and feedback from the community to inform marketing strategies and messaging
Collaborate with the Strategic Partnerships team by supporting activation and visibility of key partnerships
Core Competencies

Relationship Builder & Community Connector
Brand Ambassador & Storyteller
Community-Centered Mindset
Collaborative & Team-Oriented

ADDITIONAL RESPONSIBILITIES:

Strategic Vision and Adaptability: ability to think strategically, anticipate future consequences and trends, and incorporate them into the strategic ambition plan.
Special Projects as assigned.
Create and execute partner recognition events and sustain partnerships through partnership engagement strategies.
Ability to work non-traditional hours outside of "normal" business hours.
Other duties as assigned

Requirements

JOB SUMMARY :

Community Relations Specialist

Exempt
The Community Relations Specialist is a strategic leader responsible for designing and overseeing
the organization's community engagement framework to advance brand visibility, strengthen
partnerships, and expand community impact. Reporting to the Chief Marketing & Communications
Officer (CMCO), this role exercises high-level discretion to ensure all community-facing efforts align
with organizational messaging and the strategic ambition plan.