Program Supervisor

Get to know Thompson! We were founded in 1886 as an orphanage and have grown into an organization operating across the Carolinas and into Florida with new operations expanding in Tennessee. Thompson’s continuum of care encompasses three domains: prevention services, foster care, and mental health. All Thompson programs are trauma‑informed and evidence‑based/evidence‑informed with the intention of building resilience in our clients (ages 0‑18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity!
About the Role For 140 years, Thompson Child & Family Focus has stood beside children and families in their hardest moments. Now we’re bringing that same commitment to relative caregivers across the Chattanooga region — grandparents, aunts, uncles, and other relatives who stepped up for a child with little notice and even less preparation.
We’re looking for a Program Supervisor who knows what it looks like when kinship case management works — and who won’t accept anything less from their team.
What You’ll Do Lead a team of Kinship Case Manager Navigators serving relative caregiver families throughout Hamilton County and the surrounding region. Attend case reviews every week, file audits every month, and assist Navigators in complex cases. Keep detailed knowledge of your team’s caseloads.
What the Position Offers Starting pay range: $50-60k annually
Full‑time benefits
3 weeks paid time off in the first year plus 10 paid holidays
Health, dental, vision, short‑term and long‑term disability, and life insurance options
401(k) match
Education reimbursement
Clinical supervision reimbursement: $60 for eligible candidates obtaining licensure
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
Paid time off for volunteering in the community
Free EAP services
Mileage reimbursement if applicable
iPhone and laptop provided
Multiple opportunities for growth
What You’ll Get A team that backs you, infrastructure that lets you focus on people instead of paperwork, and the chance to build something new in Tennessee with an organization that has been doing this work since 1886.
Requirements Must have a valid driver’s license and meet any credentialing, licensing, and privileging standards as they pertain to the program(s) you lead.
3+ years of child welfare or human services experience, with supervisory experience preferred.
Bachelor’s degree in social work, human services, or a related field (master’s preferred).
A commitment to families that doesn’t waver when the work gets hard.
The ability to hold high standards and high support at the same time.
You’re the Right Fit If… You have a passion for working with youth & adolescents.
You enjoy knowing you’re making an impact on the lives of others.
Excellence, Innovation, Commitment, Caring, and Integrity are important to you.
Apply at thompsoncff.org where we are strengthening children, families, and communities.
Thompson is an Equal Opportunity Employer.
Text us at 704-946-6455 for additional information.

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