Account Executive - Print

Lahlouh’s business model is built on solving end-to-end supply chain problems not simply processing transactional print orders. Lahlouh is a partner who focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving industries.

Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.

Core capabilities

Sheet‑fed offset print

Fulfillment / distribution logistics

Dynamic digital & large format print

Packaging design & print

Mailing

Marketing promotions

Bindery & finishing

Promotions (Advertising Specialties)

Online (e-commerce) solutions

Workflow automation solutions

Position
Account Executive

Reports to
Director of Sales and Marketing

FLSA Status
Exempt

Department
Sales

Location / Shift
Lahlouh, Inc. (Burlingame, California or Monroe, Ohio) / Day–Position can work remotely

Job Overview
Identify new business opportunities, customers and markets based on Lahlouh’s ideal client profile. Qualify new prospects, cultivate new clients, and maintain existing clients. The Account Executive is responsible for strategic and transactional selling and account management.

Experience Required

Knowledge of all aspects of the end-to-end commercial print workflow (concepting to distribution)

Technical understanding of graphic design, prepress, offset printing, digital printing, bindery, finishing, mailing, assembly, and fulfillment/warehousing services

New business development skills: qualifying, cold calling, networking, referral selling, etc

Account management skills: opening, discovery, objection handling, pricing, closing, problem-solving, etc

Job Responsibilities

Create and deliver sales presentations

Provide plant tours

Review print estimates and calculate pricing: must understand budgeted hourly rates, equipment standards, job specifications, mark‑up calculations, value add calculations, etc

Review estimates, prepare quote letters, calculate pricing and deliver/review proposals with clients.

Coordinate appropriate pre‑production meetings for large or nonstandard projects

Ensure accurate and complete job specifications are obtained from Customer and relayed to Project Manager.

Participate in brainstorming ideas and reviewing job dates with scheduling when jobs have critical deadline requirements or processes that require extra time.

Review digital files, preflight reports, and proofs prior to sending to customer

Coordinate delivery of proofs, samples, proposals, etc. to customer and follow up on their return

Follow procedures and maintain compliance with industry-standard requirements (ISO, FSC, SOC‑2, etc.)

Conduct press checks, bindery checks, audits, etc. with or without customer.

Work with manufacturing personnel to answer questions, offer guidance, troubleshoot problems, etc

Oversee large Requests for Information (RFIs) and Requests for Proposals (RFPs)

Manage sales administrative tasks: process expense reports, facilitate credit applications for clients, review contracts, provide sales forecasts, address outstanding invoices, etc

General Requirements

Previous commission‑based selling experience required, in commercial print industry (5 years minimum)

College degree preferred (BA/BS) or extensive industry experience required

Computer proficiency with all Microsoft Outlook programs (PowerPoint, Word, Excel, etc.)

Above average verbal and written communication skills

Personal car required for job; must be willing to travel, as needed, to support clients and be onsite at manufacturing plants, when needed

Client entertainment required (meals, work travel, events, etc.)

Salary
$60,000-$200,000 annually (100% commission after first year guarantee, commissions average 7-9%)

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