Account Executive MI - IN - OH

The Territory Account Manager reports to the Head of Sales & Strategic Partnerships EAST and plays a key role in driving regional growth and customer satisfaction. This role provides hands‑on exposure to all aspects of the sales process—from lead generation and customer engagement to installations, demonstrations, and follow‑ups.
The position is designed for individuals who are eager to learn, highly self motivated with a personal emphasis on continued professional growth and dedicated to customer success. An individual with an entrepreneurial mindset will thrive in this role.
Key Responsibilities Managing customer accounts, identifying opportunities, and executing sales initiatives
Maintain accurate and up‑to‑date records in the company CRM (Salesforce) for all accounts, contacts, leads, and opportunities within the assigned territory
Exited about cold calling
Assist with customer visits, demos, and product installations—helping coordinate logistics, materials, and follow‑up communications
Follow up on all assigned leads within the timelines specified in company policy
Help prepare sales reports, presentations, and forecasts for leadership review
Develop foundational relationships with customers, addressing routine questions and escalating complex needs to senior team members
Represent Milestone at trade shows and professional conferences within the region and across North America, as needed
Collaborate cross‑functionally with internal departments (Sales, Marketing, Service, Applications, etc.) to ensure customer success and brand recognition
Provide regular updates to the Head of Sales and Strategic Partnerships on sales activities, progress, and challenges within the region
Adapt to changing customer needs, market conditions, and internal priorities
Learn and maintain a strong understanding of the full product portfolio and its value for both anatomic pathology and operating room customers
Support account mapping, territory research, and strategic initiatives to expand market presence and identify growth opportunities
Ensure adherence to company policies, industry regulations, and ethical standards
Qualifications & Experience 3+ years of sales experience —preferably in healthcare, laboratory products, or life sciences
Hardcore, overachiever, eager to learn and always ready to support both the internal team and customers
Strong interpersonal and communication skills, with the ability to engage effectively across various customer levels (technical staff, clinicians, and administrators)
Strong organizational skills and attention to detail, with a proactive approach to managing multiple priorities
Computer proficiency, including Microsoft Office (Outlook, Word, Teams, OneDrive, Excel, PowerPoint)
Experience with CRM systems (Salesforce) preferred
Ability to work independently while taking direction from management
Ability and willingness to travel extensively within the assigned territory (up to 75% of the time, overnight stays included)
Current and continued residence in assigned territory
Valid U.S. driver’s license and ability to drive in all states within the territory, required
Valid U.S. passport (required for occasional international travel, including visits to company headquarters in Italy), required
Education/Training Bachelor’s degree preferred (focus in life sciences, business, or related field)
Equivalent experience or training may be considered for qualified candidates
Employment Requirement Successful completion of pre-employment background check and drug screening through a third-party provider.
Willingness to submit to random drug screening through third party provider, upon request, from time to time throughout the duration of employment.

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