Customer Experience Specialist - Inbound Calls & Scheduling

Window World of Boston is seeking a Customer Service Representative (CSR) to provide exceptional support to customers while working with a high volume of inbound/outbound calls. The CSR will manage appointments, document customer concerns, and ensure resolutions while maintaining a positive customer experience.
The ideal candidate should be energetic, possess strong communication skills, and have a customer-first mentality. Responsibilities include resolving customer issues, entering contracts in the CRM, and performing office duties.

#J-18808-Ljbffr