Customer Experience Specialist - Home Services Calls

A customer service platform is seeking a National Call Center Representative to enhance the customer experience by handling inbound calls for HVAC, Electrical, and Plumbing services. The ideal candidate will possess strong communication skills and a customer-first mindset to ensure high-quality service. This full-time position is based in Charlotte, NC, with a fast-paced call center environment requiring flexible shifts, including evenings and weekends. Join a growing team dedicated to solving problems and continuous improvement.
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