Content Management - Content Central Librarian

Position Overview

Provide user support and data entry for the company's digital asset management system which serves as the central repository for all marketing materials.
The name of the system was branded by the company as Content Central and is a SAAS system called a DAM.
User base is estimated at over 69, worldwide.
Team enters reusable assets including images, design files and metadata.
Content Central uploads are estimated at approximately 20, files per year.
The team troubleshoots issues for users worldwide regarding file retrieval or downloads.
Audits and closely monitors system access for internal and external users.
Pay Rate

$43.00-$46.00/Hour
Responsibilities

Collaborate with internal training team and agency partners to build training modules from approved tactics
Ensure all metadata for image and illustration rights is entered into files
Ensure all necessary components are included with submitted files
Reconcile reports to ensure all files are uploaded into AEM system
Standardize metadata and taxonomy for asset entry
Perform file retrieval for user inquiries
Required Qualifications

Customer service experience in a technical or systems environment
Knowledge of Macintosh (MACs), Adobe Creative Suite
Experience with digital asset management systems
Detail-oriented with a strong technical aptitude
Strong problem-solving and analytical skills demonstrating tenacity
Excellent communication skills and ability to work in a fast-paced environment
Experience with managing asset library and associated metadata
Ideal Candidates Would Also Have:
Pharmaceutical or Health Care industry experience a plus
Library Science or Information Systems degree preferred
Experience working in corporate or business environment
Aptitude for business process and systems
Proficient with MACs, Microsoft Suite, Adobe Creative Suite
ECLARO Benefits

k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

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