Marketplace Channel Manager

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home décor dreams to life with stunning, on-trend pieces.

We are seeking a new member to join our Ecommerce team. Are you ready to be part of something amazing?

Role Overview
The Channel Manager is responsible for managing and optimizing Maxwood’s presence across key third-party marketplaces, including Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, Wayfair, and Bed Bath & Beyond. This role plays a critical part in driving marketplace growth through effective product merchandising, platform management, performance analysis, and cross-functional collaboration.

The ideal candidate is detail-oriented, highly organized, and passionate about ecommerce. They thrive in a fast-paced environment and enjoy identifying opportunities to improve marketplace performance and customer experience.

Responsibilities
Marketplace Operations

Manage product listings, content, and promotional strategies across third-party marketplaces

Ensure product detail pages are optimized for visibility, accuracy, and conversion

Monitor catalog health and maintain high-quality marketplace content standards

Platform Management & Optimization

Work within Mirakl and ChannelAdvisor platforms to onboard products, manage listings, troubleshoot issues, and maintain compliance

Utilize marketplace seller portals to manage catalog performance and identify growth opportunities

Support ongoing optimization efforts across marketplace channels to improve performance and efficiency

Cross-Functional Collaboration

Partner with Marketing, Supply Chain, Product, and Creative teams to ensure alignment on inventory, pricing, promotions, and brand standards

Collaborate with external marketplace account representatives to identify opportunities and resolve escalations

Coordinate marketplace initiatives and ensure timely execution across departments

Performance Monitoring & Reporting

Track sales trends, performance metrics, and marketplace KPIs

Identify areas of opportunity and risk across marketplace channels

Develop regular reporting and provide actionable insights to support business decisions and channel growth

Compliance & Account Health

Ensure adherence to marketplace policies, listing requirements, and customer service standards

Proactively address compliance issues and account health concerns

Maintain marketplace best practices and platform-specific requirements

What Success Looks Like

Consistent growth across key marketplace channels

Optimized product content and marketplace visibility

Strong catalog health and platform compliance

Data-driven recommendations that improve channel performance

Effective cross-functional collaboration and execution

Accurate reporting and actionable business insights

Requirements

3+ years of experience managing third-party marketplace accounts such as Walmart, Target Plus, Best Buy, Lowe’s, Kohl’s, Amazon, or Wayfair

Hands-on experience with Mirakl-powered marketplaces strongly preferred

Experience with product listing optimization, digital merchandising, and marketplace growth strategies

Familiarity with marketplace tools such as ChannelAdvisor, Salsify, Feedonomics, CommerceHub, or similar platforms

Strong attention to detail and organizational skills

Excellent communication and project management abilities

Data-driven mindset with the ability to analyze performance and identify opportunities

Advanced Excel skills and experience working with reporting or business intelligence tools

Preferred Qualifications

Experience managing both first-party (1P) and third-party (3P) marketplace relationships

Background in retail, consumer goods, or ecommerce

Bachelor's degree in Business, Marketing, or a related field

Experience with Shopify or other DTC ecommerce platforms

Core Competencies

Detail-oriented and highly organized

Self-motivated and proactive

Strong analytical and problem-solving skills

Collaborative and team-oriented

Comfortable managing multiple priorities in a fast-paced environment

Adaptable and solution-focused

Professional and confident communicator

Benefits

401(k) with company match

Dental Insurance

Employee Assistance Program

Flexible Schedule

Flexible Spending Account

Health Insurance

Life Insurance

Vision Insurance

Paid Time Off

Work Location
Daniel Island, SC

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