Delphi, based in New York, is seeking a Customer Support Specialist to join their team. You will own and manage the Intercom support system, ensuring timely resolution of customer queries and maintaining high standards of communication.
The ideal candidate has 2+ years of experience, is empathetic and strategic, and is comfortable using AI tools. Exceptional communication skills are essential, as you will also support live webinars and drive themes and issues to resolution.
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Customer Experience Specialist — AI‑Savvy Support
Delphi · New York, NY, USA ·
- Pay:
- 50.000 - 70.000
- Job type:
- Full Time