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Customer Experience Specialist — AI-Enhanced Support

TodayTix Group · New York, NY, USA ·

Pay:
51.000 - 69.000
Job type:
Full Time

TodayTix Group in New York City is seeking a thoughtful CX Support Specialist to join our CX team. You’ll be on the front lines of chat, phone, and email support across multiple brands, acting as a critical feedback loop for our bot and product teams to improve the customer journey.
If you’re drawn to solving problems creatively, writing empathetic responses, and embracing AI-enabled support, we’d love to hear from you.

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