Commercial Excellence Lead

Commercial Excellence Lead

LHH is seeking a Commercial Excellence Lead in Charlotte, NC for a growing, global organization within a highly data-driven, B2B environment. This is a newly created opportunity designed to strengthen commercial execution, elevate sales performance visibility, and build scalable processes across a rapidly evolving business unit.
This position offers a unique blend of hands-on execution and process development, ideal for someone who enjoys translating data into actionable insights while influencing sales teams and business leaders.
Key Responsibilities

Commercial Performance & Insights
Develop and maintain reporting frameworks that provide visibility into sales performance, margins, and pipeline health
Analyze commercial data to identify trends, risks, and opportunities that support leadership decision-making
Build dashboards and reporting tools to improve organizational transparency
Forecasting & Pipeline Management
Support and drive structured forecasting cycles and pipeline review processes
Ensure CRM data integrity, consistency, and overall usability
Proactively identify pipeline gaps and recommend corrective actions
Sales Process & CRM Optimization
Strengthen adoption and effectiveness of CRM tools (Salesforce preferred)
Promote disciplined sales processes and consistent opportunity tracking
Partner with sales teams to improve data accuracy and reporting reliability
Commercial Excellence Enablement
Support rollout and adoption of commercial excellence initiatives, tools, and best practices
Provide guidance to sales teams on process adherence and technology utilization
Reinforce consistent cadence across reporting and execution activities
Pricing & Commercial Analytics
Analyze pricing trends, discounting behavior, and deal performance
Support margin improvement initiatives through data-driven insights
Contribute to enhancing pricing transparency and discipline
What Makes This Role Unique

High visibility role supporting global commercial performance initiatives
Opportunity to build and refine processes within a growing function
Direct collaboration with commercial leadership, sales teams, and product stakeholders
Clear path for career growth, including future leadership potential
Fast-paced, forward-thinking environment focused on data-driven decision making
Qualifications

5+ years of experience in Commercial Excellence, Sales Operations, Revenue Operations, or Commercial Analytics
Proven ability to manage forecasting processes, pipeline analysis, and sales reporting
Strong experience working with CRM systems (Salesforce highly preferred)
Advanced Excel skills required; experience with Power BI or Tableau is a plus
Background in a B2B environment (manufacturing, industrial, or similar industries preferred)
Ability to balance hands-on execution with strategic thinking
Ideal Candidate Profile

Strong business acumen with the ability to connect data to commercial outcomes
Comfortable influencing sales teams and driving accountability
Process-oriented with a mindset for continuous improvement
Collaborative, adaptable, and motivated to build scalable solutions
Location

Charlotte, NC (Hybrid: MondayThursday onsite, Friday remote)
Pay Details: $110,000.00 to $125,000.00 per year