Video Team Operator

About Becklar
Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.

Video Monitoring Specialist
Rexburg, Idaho. This position is in-office.

Reasons You'll Love Working Here

Fully paid, hands‑on training - we'll teach you everything you need to know for the job.

Starting pay of $14.50 an hour with the ability to grow with us

Free mental health assistance for you and your family

Great 401(k) retirement plan with company match

Competitive tuition reimbursement and continued learning opportunities

TONS of growth opportunities

NO SALES or Surveys, just helping people and protecting property!

A FUN team, company parties, work‑life balance, weekly pay days, and more!

What You'll Do

Process video alarm signals quickly, accurately and professionally

Provide a high level of detail through the ticketing process

Learn and use new software to complete multiple tasks

What We're Looking for

1+ year of customer service experience strongly preferred

Strong attention to detail is a must

Must be able to type, write, and speak English

Must be able to use technology efficiently for an extended amount of time

Minimum of 16 working hours per week

Preferred Experience (but Not Required)

1 Year of phone customer service

1 Year of security experience

Bilingual is a plus

Benefits Snapshot

Competitive compensation and opportunities to share in our success

Comprehensive health benefit plans to support you and your wellbeing

401(k) retirement plan with company contribution

Inclusive parental leave designed to support all parents and caregivers

Wellbeing and lifestyle perks to support personal growth, connection, and balance

Generous PTO so you can recharge, give back, and take care of what matters most

EEO Statement
Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.

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