Overseeing all aspects of account management, the full-time remote Director of Strategic Accounts will develop strategies for client retention and revenue growth while leading a high-performing team and managing complex client relationships.
Key responsibilities
Develop and execute a comprehensive account management strategy to maximize client retention, satisfaction, and revenue growth
Build and maintain strong relationships with key clients, serving as a trusted advisor and escalation point for major accounts
Drive the expansion of revenue within existing accounts through strategic planning and collaboration with sales and product teams
Required qualifications
Bachelor's degree in Business, Computer Science, or a related field; Master's degree (e.g., MBA) is a plus
10+ years of account management experience, with at least 5 years in a senior leadership role, preferably in the cybersecurity industry
Proven track record of managing and growing large enterprise accounts
Demonstrated ability to lead and scale account management teams
Deep understanding of account management strategies and client lifecycle management
Director of Strategic Accounts
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Full Time