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As an Account Executive, Client Intake, you are the person who turns interest into commitment. You will own the pipeline from first contact to signed engagement agreement. You will guide prospective clients through our evaluation process, connecting them with our legal team, coordinating attorney consultations, and closing the deal with confidence and care.

This is not a cold-calling role. You will be working with warm leads: people who have already raised their hand. Your job is to move them forward, build trust quickly, and make sure every serious prospect becomes a client.

What You Will Do

Follow up swiftly and strategically with inbound leads across email, phone, and messaging platforms

Conduct discovery conversations to understand each prospect's background, goals, and visa eligibility

Connect prospects with our internal team for case evaluation and communicate outcomes clearly

Schedule and prepare clients for consultations with our attorneys, making sure they show up informed and ready

Own the client relationship from first touch through signed engagement agreement

Think creatively to re-engage stalled leads and move hesitant prospects through the funnel

Maintain a clean, up-to-date pipeline in our CRM with accurate notes and follow-up activity

Collaborate closely with attorneys and case managers to ensure a seamless handoff post-signing

Consistently meet and exceed monthly targets for consultations scheduled and agreements closed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2+ years of experience in a client-facing closing role: sales, business development, intake coordination, or similar

Experience in immigration, legal services, or professional services is a significant plus

Demonstrated ability to manage a pipeline and close deals in a consultative environment

Proficiency with CRM tools (e.g., Clio, Salesforce, HubSpot, or similar)

Exceptional written and verbal communication skills

Bilingual candidates are strongly encouraged to apply

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As an Account Executive, Client Intake, you are the person who turns interest into commitment. You will own the pipeline from first contact to signed engagement agreement. You will guide prospective clients through our evaluation process, connecting them with our legal team, coordinating attorney consultations, and closing the deal with confidence and care.

This is not a cold-calling role. You will be working with warm leads: people who have already raised their hand. Your job is to move them forward, build trust quickly, and make sure every serious prospect becomes a client.

What You Will Do

Follow up swiftly and strategically with inbound leads across email, phone, and messaging platforms

Conduct discovery conversations to understand each prospect's background, goals, and visa eligibility

Connect prospects with our internal team for case evaluation and communicate outcomes clearly

Schedule and prepare clients for consultations with our attorneys, making sure they show up informed and ready

Own the client relationship from first touch through signed engagement agreement

Think creatively to re-engage stalled leads and move hesitant prospects through the funnel

Maintain a clean, up-to-date pipeline in our CRM with accurate notes and follow-up activity

Collaborate closely with attorneys and case managers to ensure a seamless handoff post-signing

Consistently meet and exceed monthly targets for consultations scheduled and agreements closed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

2+ years of experience in a client-facing closing role: sales, business development, intake coordination, or similar

Experience in immigration, legal services, or professional services is a significant plus

Demonstrated ability to manage a pipeline and close deals in a consultative environment

Proficiency with CRM tools (e.g., Clio, Salesforce, HubSpot, or similar)

Exceptional written and verbal communication skills

Bilingual candidates are strongly encouraged to apply

#J-18808-Ljbffr
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Role Overview:

Help new professional tax preparer clients set up and use a tax software suite during the initial post purchase phase.

Serve as the primary point of contact to ensure installation, account setup, data migration, and a smooth onboarding experience.

Deliver a positive first experience that supports long term customer retention and adoption.

Key Responsibilities:

Guide customers through software installation, initial configuration, and environment readiness.

Assist with account creation and secure documentation uploads, including EFIN or similar regulated credentials.

Support data migration by importing or exporting data from prior systems and validating successful transfer.

Communicate via phone, email, and web tools while sharing resources, walkthroughs, and documentation.

Coordinate onboarding workflows such as paperwork intake, entitlement checks, and access provisioning.

Manage training schedules, track completion, and ensure users have the right materials at the right time.

Ensure compliance with relevant policies and regulated industry requirements during onboarding.

Maintain accurate records, tickets, and onboarding trackers to monitor status and follow ups.

Identify common blockers and escalate complex issues to technical or compliance teams with clear notes.

Must-Have Qualifications:

Three or more years in customer onboarding, customer success, or software implementation.

Strong technical aptitude to guide users through installation, setup, and basic troubleshooting with step by step clarity.

Hands on experience with account creation and regulated documentation uploads such as EFIN or comparable workflows.

Familiarity with data migration processes including mapping, import or export, and post migration verification.

Excellent communication skills using phone, email, and web tools with a customer first mindset.

Strong organizational skills to manage multiple customers, priorities, and timelines concurrently.

Knowledge of compliance considerations related to taxation, finance, or similar regulated industries.

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.

High attention to detail with accurate documentation and recordkeeping.

Ability to troubleshoot independently and provide clear, repeatable guidance to end users.

Work Model & Logistics:

Contract duration is three to four months with a target start date of 12/1 or 12/8.

Pay rate is $25 per hour with no relocation assistance.

Industry is accounting with focus on onboarding professional tax preparers.

Preferred Qualifications:

Experience coordinating onboarding paperwork and training schedules for users or internal staff.

Exposure to professional tax, accounting, or financial software environments.

Experience using CRM or ticketing tools for onboarding and customer success workflows.

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Tasks:
Calling doctors and referrals
Intake
Guiding people through the paperwork process
Communicate with onboarding team
Developing strategy
Compliance
Communicate with clinical team to make sure everyone is on top of their cases
Qualifications:
ABA experience preferred
Can be entry level
Detail oriented
Hustler
Good communication skills
Creative

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Calling doctors and referrals
Intake
Guiding people through the paperwork process
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