Senior Marketing Business Operations Manager

Responsibilities

The Senior Marketing Business Operations Manager is the driving force of operations, execution, and follow-through for Marketing Leadership

Working as a central member of the marketing organization, you will ensure the leadership team is organized, high-performing, and relentlessly focused on key near‑term growth drivers and long‑term brand strategy

You will act as the connective tissue across the department, ensuring that decisions made by Marketing Leadership are communicated clearly and executed across sub‑functional teams like Demand Gen, Product Marketing, and Creative

Reporting to the SVP of Marketing, you will manage both internal departmental initiatives and cross‑functional projects, optimizing the leadership team’s time and ensuring the organization stays on track and in scope

This strategic partner role is essential for maintaining alignment, communication, and accountability across all marketing workstreams as the company scales

Partner with Marketing Leadership to drive team initiatives, including planning cycles, offsites, and strategic cross‑functional projects

Deeply understand the marketing culture and values. You will translate executive vision into actionable plans and guide the broader team on the operational needs

Develop and support the execution of strategic programs, including managing leadership meetings, program‑managing key decisions, and maintaining ownership of departmental priorities

Act as a force multiplier for the SVP by ensuring alignment, communication, and accountability across all marketing workstreams

Chair weekly Marketing Leadership Team (MLT) meetings, manage agendas, capture action items, and cascade communications to the wider organization while ensuring consistent project documentation across all marketing workstreams

Organize and facilitate quarterly leadership offsites and annual planning sessions to ensure strategic alignment

Identify opportunities to improve departmental performance, champion marketing‑wide organizational health initiatives, and lead high‑impact special projects for the SVP (e.g., MarTech stack audits, agency evaluations, or cross‑functional GTM alignment)

Represent the SVP in internal meetings to maintain project momentum and represent leadership priorities

Collaborate with Communications/PR teams to draft high‑level communications on behalf of the SVP, including internal newsletters, board slides, and presentations

Work closely with the Executive Assistant to ensure the SVP’s time is aligned with the most critical business priorities and that meetings are staffed appropriately

Benefits

Comprehensive health plan

Wellness program and massages

Flexible time off

Recognition programs

Commuter benefits

Learning and tuition reimbursement

Parental leave

Offsites and happy hours

Volunteering benefits

Qualifications

Trustworthy, with the ability to handle sensitive departmental information and exercise good judgment

Bachelor’s or Master’s degree in Marketing, Business, or a relevant field

A proactive mindset with the ability to anticipate roadblocks before they impact the team

Highly effective written and verbal communication skills

Ability to distill complex strategy into clear “marching orders.”

Ability to manage complex, multi‑stakeholder workstreams with a high degree of organization

10+ years of experience in an operations, chief of staff, or senior project management role within a marketing or high‑growth business environment

Experience in a similar high‑growth marketing operations capacity

Excellent ability to build consensus across different marketing functions and hold others accountable without formal authority

#J-18808-Ljbffr