Mediabistro logo
job logo

Account Manager

Leggett & Platt, Inc. · Wilmington, NC, USA ·

Pay:
65.000 - 85.000
Job type:
Contract

Account Manager / Precision Hydraulic Cylinders
Are you passionate about building strong customer partnerships and driving measurable business results? Join our team as an

Account Manager , where you’ll play a critical role in shaping customer success, leading strategic projects, and contributing to global growth.

What You’ll Do
In this dynamic, customer-facing role, you will take ownership of key accounts and deliver value across the full sales lifecycle. Your work will directly influence customer satisfaction, product innovation, and revenue growth.

Key Responsibilities

Develop and strengthen customer relationships

by serving as a trusted advisor to existing clients and supporting both standard and complex projects

Drive business growth

by leading price and contract negotiations with new and existing customers

Lead customer projects end-to-end , from initial concept through series production, ensuring successful delivery and alignment with customer expectations

Own and achieve sales targets

by planning and executing against key performance indicators within your customer portfolio

Monitor market trends and competitor activity , translating insights into strategic actions that strengthen our market position

How You’ll Make an Impact
Customer Engagement – Be the Voice of the Customer

Build strong, long-lasting relationships with key stakeholders

Monitor satisfaction and proactively address risks and opportunities

Conduct regular customer interactions to maintain alignment and trust

Outcome: Increased customer loyalty, retention, and long‑term partnership growth

New Product Leadership – Turn Opportunities into Results

Introduce and champion new customer projects internally

Lead cost analysis and develop data-driven business cases

Represent the organization in customer‑facing project leadership

Outcome: Faster, more successful product launches that drive revenue

Forecasting & Insights – Enable Smarter Decisions

Collaborate cross‑functionally to align accurate sales forecasts

Support pricing strategies through structured, index‑based adjustments

Outcome: Improved forecasting accuracy and stronger strategic planning

Communication – Ensure Clarity and Alignment

Act as the primary contact for all commercial topics

Lead meetings with key stakeholders, ensuring clear direction and outcomes

Outcome: Seamless coordination across teams and improved execution

Scope of the Role

Operate across multiple countries and global markets

Collaborate with international teams and customers, influencing business on a global scale

What You Bring
Qualifications

Degree in a technical field or equivalent practical experience

Minimum 2+ years of experience managing customer accounts in a sales environment

Skills & Expertise

Strong communication skills with the ability to work effectively across global teams

Customer‑focused mindset with a passion for relationship‑building

Solid understanding of sales processes and commercial strategy

Proficiency in SAP and MS Office tools

Excellent organizational, interpersonal, and problem‑solving skills

Why Join Us?
This role offers the opportunity to:

Make a visible impact on customer success and business growth

Work in a global environment with diverse teams and markets

Lead meaningful projects and drive innovation

Build strong relationships that shape long‑term success

Ready to Make an Impact?
If you’re driven, customer‑focused, and ready to take ownership of global accounts, we want to hear from you.

Equal Employment Opportunity/Veterans/Disability Employer

#J-18808-Ljbffr