Jewelry Consultant

Maharajas Fine Jewelry is seeking a passionate, professional, and customer-focused Jewelry Consultant to join our growing team. This role is ideal for a motivated sales professional who enjoys building relationships, helping clients celebrate life's most meaningful moments, and delivering a luxury retail experience. The Jewelry Consultant serves as a trusted advisor to clients, guiding them through purchases including engagement rings, bridal jewelry, fashion jewelry, luxury watches, custom creations, and special orders.

Responsibilities

Actively listen to and assist guests in making great decisions when purchasing fine jewelry

Meet and attain monthly sales goals

Assist guests with the intake of jewelry repairs and advise them of the importance of taking proper care of their most valued possessions

Build and maintain client relationships while also working alongside team members and communicating clearly to make sure clients are ultimately recognized and satisfied.

Learn and understand the importance of “our” standard of quality and how it should apply to our guests when making purchases.

Learn about the company’s assortment of brand partnerships and how their meaningfulness can apply to each guests purchase journey.

Keep guests informed on current lead times for in-house repairs and communicate lead times/estimates to guests for any outsourced repairs

Communicate with the back of house on any special orders placed to ensure that guests’ satisfaction with orders is being met.

Stay informed of new product arrivals and new brand partnerships as acquired

Participate in visual merchandising efforts and showroom changes/upkeep as necessary

Qualifications

Previous retail sales experience preferred; luxury retail or jewelry experience is a plus

Strong communication and relationship-building skills

Professional appearance and positive attitude

Self-motivated with a desire to achieve sales goals

Ability to learn jewelry, diamond, and watch product knowledge

Excellent organizational and follow-up skills

Availability to work Saturdays and occasional special events

Compensation: $18 - $20 per hour

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