Bilingual CS Team Lead: Elevate Customer Experience

ViaPlus by VINCI Highways is looking for a Customer Service Lead in Austin, Texas. This role involves directing employees to ensure excellent customer service, resolving complaints, and training staff. Candidates should possess a high school diploma and two years of supervisory experience in a customer service setting. Bilingual in Spanish is a plus.
The ideal candidate will be detail-oriented, capable of handling difficult situations, and have strong communication skills. This position offers a dynamic work environment with opportunities for training and development.

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