French Customer Advisor - Lisbon - LIS14

Ready to take your customer service career to the next level?

Join a leading international company in Lisbon and become part of a dynamic team supporting globally recognized brands. If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity is for you.

What You'll Do
As a

Customer Advisor , you will be the first point of contact for customers, delivering exceptional support and creating positive experiences every day.

Assist customers via inbound calls and inquiries

Provide professional, friendly, and solution-oriented support

Resolve customer issues efficiently while demonstrating empathy and care

Accurately document customer interactions and feedback in internal systems

Investigate and troubleshoot issues using available tools, training, and resources

Guide customers toward the best solutions and recommendations based on their needs

Contribute to a high-quality customer experience that reflects the values of world-renowned brands

Requirements

Citizen UE or Work Permit Portugal

Fluency in French (C1/C2 Level or Native)

Good knowledge of English (B2 level)

Be living in Lisbon area

Typing Speed: 25 words per minute.

Availability to work in rotating shifts

Good computer skills.

Any kind of previous experience or contact with clients

Excellent communication skills.

Good listening and empathy skills.

Good time management skills.

Team spirit and flexibility.

Benefits

Competitive salary

Meal vouchers

Fixed-term, renewable employment contract

Private health insuranceSports activities and much more

#J-18808-Ljbffr