Titan is seeking an AI-Native Service Desk Manager for their Raleigh location to lead service desk operations in a hybrid environment. The role requires managing a team of service desk engineers while leveraging AI to enhance efficiency and resolve customer queries.
The ideal candidate will have over 5 years of IT support experience, with at least 2 years in management, and a strong understanding of ITIL concepts. This position requires onsite work 3 days a week.
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AI-Native Service Desk Orchestrator
Titan · Raleigh, NC, USA ·
- Pay:
- 80.000 - 100.000
- Job type:
- Full Time