Director - Systems Business Unit

Job Title:

Director - Systems Business Unit

Reports To:

President, AM&B and Systems

Department:

Administration

Summary of Job
The Director – Systems is accountable for the overall performance, growth, and strategic direction of the Air/Paper Systems segment. This role has direct leadership responsibility for Category (Product) Management and Field Service, ensuring alignment between product strategy, service execution, and customer value delivery.

The Director operates within a highly matrixed environment, partnering closely with Operations, Sales, Finance, and Supply Chain to deliver on financial commitments, operational excellence, and customer experience. While Operations is a key partner, this role relies on strong influence and collaboration rather than direct oversight to ensure alignment on execution, capacity, and performance.

This leader will bring strong business acumen, strategic planning capability, a commercial growth mindset, and executive presence to drive profitable growth and advance the Systems business within Pregis.

Essential Functions and Responsibilities

Own and optimize the P&L performance of the Air/Paper Systems business

Own capital expenditure planning and strategy, ensuring we deliver on our P&L goals while keeping CAPEX spend within budget

Develop and execute the strategic plan, aligning product, service, and commercial strategies to market opportunities

Set, manage, and deliver against annual budgets, forecasts, and monthly financial performance

Drive profitable top‑line growth through new business development and expansion within existing accounts

Lead the category management function, including product strategy, portfolio optimization, pricing, and lifecycle management

Translate market insights, customer needs, and competitive dynamics into actionable product roadmaps

Partner closely with Operations and Supply Chain to ensure product availability, standardization, and cost competitiveness

Drive margin expansion through pricing discipline, product mix optimization, and SKU rationalization

Lead the Field Service organization, ensuring high levels of customer satisfaction, responsiveness, and technical expertise

Align field service capabilities with product strategy to drive value‑added service offerings and customer retention

Identify opportunities to enhance service revenue streams and cost efficiency

Partner closely with Operations leadership to ensure alignment on: production capacity and scheduling; quality and continuous improvement initiatives; cost and efficiency targets

Drive end‑to‑end accountability for delivering customer commitments, leveraging cross‑functional alignment

Build and maintain executive‑level relationships with key customers

Ensure an exceptional customer experience across product delivery and field service execution

Support and partner with Sales on top accounts, pricing strategies, and solution development

Establish and monitor KPIs across product, service, and financial performance

Drive a culture of accountability, operational discipline, and continuous improvement

Attract, develop, and retain high‑performing talent across product management and field service

Build succession plans and strengthen leadership bench

Foster a culture of engagement, inclusion, and accountability aligned to Pregis values

Champion a culture of safety across all aspects of the business, including field service activities

Ensure adherence to OSHA and Pregis safety standards, policies, and training requirements

Education and Experience

Education equivalent of Bachelor’s degree required, Master’s or MBA preferred

8+ years relevant experience, including 3+ years people‑management experience

Comprehensive knowledge of overall departmental functions preferred

Competency (Knowledge, skills, and abilities)

Strong general management and P&L leadership capability

Deep understanding of product/category management and field service operations

Proven ability to lead in a matrixed organization through influence

Strong financial acumen and strategic thinking

Commercial mindset with focus on growth, margin, and customer value

Executive presence with ability to engage senior stakeholders and customers

Excellent communication and cross‑functional collaboration skills

Results‑oriented with high degree of ownership and accountability

High personal and professional integrity and ethical standards

Strong organizational and time‑management skills

Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams)

Varies based on whether in‑office or plant (frequency will vary based on business need)

May be frequent office environment

When in plant: exposure to moving equipment; humidity may exceed 80%

Physical Characteristics

Frequent standing, stooping, squatting, up to 75%

Frequent lifting, pushing, pulling

Frequent typing/keyboarding/preparing documents, voice‑assisted as needed

Position Type

Full time

Ability to travel as needed

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Pregis’s total compensation package. The base pay range for this role is estimated to be $195,000 to $230,000, depending on experience and skills.

Compensation details listed in US job postings reflect base salary only and do not include benefits. Learn more about Benefits at Pregis.

Diversity and Inclusion
We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

Affirmative Action/EEO Statement/Inclusion
We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’s culture and achievements.

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