Production Technician Supervisor - 1st Shift

Logistics at full potential
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service required. A positive work environment creates happy employees, boosting productivity and dedication. On our team, you’ll have the support and resources to build a career you can be proud of.

Shift
1st Shift, Monday – Friday, 7:00 am – 3:30 pm

Pay, Benefits & More
We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

Typical Day Responsibilities

Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions

Audit daily order processes; ensure all orders are sent to each site

Monitor and report all errors for performance tracking

Work creatively with the Inventory Control team, Transportation department and warehouse sites on service resolutions

Oversee service provider performance and engage providers for service improvement

Communicate order changes with warehouses and coordinate shipment schedules

Maintain all department ISO compliance documents and train all personnel within the department to the required standards, including the Director and Manager of the department

Travel Requirements

Ability to travel up to 75% of the time

Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations

Familiarity and ability to comply with TSA security procedures

Ability to travel domestically via road, rail and air as required for the role and pursuant to company travel and expense requirements

Minimum Qualifications

2 years of relevant work experience

Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel

Preferred Qualifications

Associate degree in Transportation or Business

2 years of experience in customer service, distribution or logistics in a manufacturing environment

2 years of experience in transportation and operations

Availability to work extended hours as needed, including early mornings, evenings and weekends

Capacity to quickly learn and achieve proficiency in new software applications

Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience

Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures

Ability to perform complex analyses of data, processes, policies, procedures and/or systems; experience producing unambiguous, comprehensive and accurate interpretations

Equal Opportunity Employer
GXO is proud to be an Equal Opportunity employer including Disabled/Veterans.

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