Booker

Job Title

Manage and maintain daily schedules, appointments, and bookings for staff, clients, or service teams.
Confirm, update, and adjust schedules based on availability, staffing needs, and last-minute changes.
Communicate appointment details clearly and promptly via phone, email, or scheduling platforms.
Serve as the primary point of contact for scheduling inquiries and conflicts.
Track cancellations, reschedules, and no-shows; ensure accurate documentation.
Coordinate with internal departments to align schedules with operational needs.
Maintain up-to-date records in scheduling systems or CRM tools.
Provide exceptional customer service and support to clients and team members.
Identify scheduling gaps or inefficiencies and recommend improvements.
Assist with administrative tasks as needed.